Your privacy matters to us

Privacy
Policy

Learn how we collect, use, and protect your personal information.

Last updated: March 1, 2026

1. Introduction

This Privacy Policy explains how personal information is collected, used, stored, and protected when you use our services.

By using our services, you agree to the practices described in this policy. If you do not agree, please discontinue use.

2. Information We Collect

2.1 Account Information

When you create an account, you may provide:

  • Email address (required)
  • Full name (optional)
  • Account credentials (stored securely)

If you sign in through third-party identity providers, we receive only the information those providers share with your consent.

2.2 Content and Usage Data

We collect content you create and usage information needed to provide, maintain, and improve our services.

2.3 Uploaded or Submitted Media

When you submit media or similar content:

  • Data is transmitted securely using encrypted connections.
  • Processing may involve trusted third-party providers acting on our behalf.
  • Submitted content is retained only as long as needed for service delivery, security, or legal obligations.

2.4 Usage Data

We collect interaction and activity information needed to operate the service, troubleshoot issues, and improve user experience.

2.5 Transaction and Billing Data

If paid features are offered, billing is handled by payment partners. We may receive billing status and limited transaction metadata, but not full payment card details.

2.6 Technical & Device Data

Our servers receive certain network and device data during normal operation. We retain this data only as long as needed for security and reliability.

3. How We Use Your Information

PurposeLegal Basis
Provide and operate core service featuresPerformance of contract
Maintain account access and supportPerformance of contract
Process transactions and billing statusPerformance of contract
Process submitted content where requestedPerformance of contract / consent where required
Send transactional communicationsPerformance of contract
Analyse crashes and fix bugsLegitimate interest
Understand aggregate usage patternsLegitimate interest
Comply with legal obligationsLegal obligation

We do not use your data for advertising profiling or sell it to third parties.

4. Data Sharing & Third Parties

We share data with third-party processors only to the extent necessary to operate our services:

ProcessorPurposeData Shared
Infrastructure providersHosting, storage, and service deliveryAccount and service data
Identity providersAuthentication and account accessBasic account profile data
Analytics providersProduct analytics and diagnosticsPseudonymised usage and crash data
Payment processorsBilling and transaction processingTransaction metadata
Customer support toolsSupport communication and issue resolutionContact details and support messages

All of these processors maintain their own privacy policies and security certifications. We require them to process data only for the purposes described. We do not sell your personal data.

6. Your Rights

Depending on your jurisdiction you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and associated personal data

To exercise these rights, contact us at support@auth.reptalk.fit. We will respond within a reasonable timeframe as required by law.

7. Children's Privacy

Our services are not directed at children under 13 (or higher age thresholds where required by local law). We do not knowingly collect personal data from children. If you believe a child has provided personal data, contact us immediately.

8. Data Security

  • All data in transit is encrypted with TLS 1.2 or higher.
  • Data at rest is protected by industry-standard safeguards.
  • Access controls and least-privilege principles are used to restrict internal data access.
  • Payment details are handled by authorised payment partners.
  • Security controls are reviewed periodically.

Despite these measures, no system is 100% secure. We will notify affected users of any breach as required by applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through appropriate channels before they take effect.

12. Contact

For any privacy-related questions, you can reach us directly through the app — go to Settings → Contact Us.

Still have questions?

Can't find what you're looking for? You can reach us directly through the app — go to Settings → Contact Us.